Operations Lead (30 hours per week)
Location: Toronto, ON (Hybrid: 1–3 days per week require being on-site in the Junction, otherwise virtual)

About Suppli:
Suppli is revolutionizing food packaging with sustainable, returnable packaging solutions that help high-volume food vendors and their customers reduce waste and meet their sustainability goals. Our software connects restaurants, food delivery apps, caterers and consumers to enable the full-circle reusable food packaging needed to transition to a circular economy worldwide. Join our small, passionate team on a mission to create a cleaner, greener future. Learn more at mysuppli.ca.

The Role:
This is an exciting opportunity for someone who enjoys taking ownership of operational challenges and is passionate about continuous improvement. We are seeking a hands-on, solutions-oriented Operations Lead to manage and optimize our container logistics, warehouse operations, and partner coordination. As a key member of our small but mighty team, you'll play a pivotal role in ensuring the smooth operation of Suppli's growing returnable packaging network.

Success in this role starts with a focus on execution, attention to detail, and adaptability to tackle challenges as they arise.

Compensation: 30 hr/week ($45,000 annually)

Key Responsibilities:

• Container Logistics:

• Schedule and oversee pickups from return bins and deliveries to partner restaurants using our scheduling tools.

• Continuously improve scheduling tools and processes based on user feedback.

• Warehouse Management:

• Execute tasks such as creating and shipping return bins to new partners, labeling new containers, unloading shipments, and packing restaurant orders.

• Optimize warehouse processes to ensure efficiency and accuracy.

• On-Site Presence:

• Be onsite at our shared Junction location in Toronto 1–3 days per week to oversee physical materials and support team activities.

• Continuous Improvement:

• Proactively identify and implement process improvements to enhance efficiency and partner satisfaction.

• Look for ways to automate existing processes and become more efficient.

• Problem Solving:

• Act as a point of ownership for operational challenges, collaborating with the team to resolve issues promptly.

• Partner Coordination:

• Professionally manage relationships with third-party partners, including corporate clients, restaurants, dishwashing facilities, and catering companies.

About You:

• A passion for sustainability and making a tangible impact.

• Strong organizational skills with an eye for detail and process optimization.

• Excellent problem-solving abilities and a proactive approach to challenges.

• Effective communication skills for coordinating with internal teams and external partners.

• Adaptable and comfortable in a fast-paced startup environment where flexibility is key.

• Ability to work 1-2 hours virtually on Sundays before 6pm. 

• Driver’s License and openness to driving company vehicle would be beneficial. 

Why Join Us?

• Be part of a mission-driven company tackling environmental waste.

• Work in a collaborative, innovative, and supportive team.

• Opportunity to shape and grow the role as Suppli scales.

• Hybrid work environment with on-site and remote flexibility.

• Flexible working hours. 

How to Apply:
Submit your resume to elizabeth@mysuppli.ca.