We find that next-day pick-ups typically give people time to finish leftovers. However, we are happy to work with you to find the most convenient day and time.

Please inform us of any late containers and we will coordinate returns on a case-by-case basis.

We charge a $10 replacement fee for each container not returned.

Containers go through a 3-stage cleaning process: All our reusables are thoroughly cleaned and sanitized in certified commercial dishwashing facilities that follow the same high standards used in hospitals and food service operations and are regularly monitored to ensure compliance with public health regulations 

1. Wash – Items are cleaned with commercial-grade detergent and hot water to remove food residue, grease, and debris

2. Sanitize – Items are sanitized using a food-safe chemical agent that kills 99.999% of bacteria, viruses, and other harmful microorganisms

3. Rinse – A rinse-aid is applied to remove detergent and help prevent water spots

After your event, simply place the rinsed containers in the provided return bags/bins. We will pick them up as scheduled. 

If your company is part of our Managed Catering Program with hungerhub, our team will set up return bins that remain at your office and are emptied regularly.

We currently serve the neighbourhoods between High Park and The Beaches, and between Waterfront and North York.

Many companies prioritize sustainability and Environmental, Social, and Governance (ESG) goals. Switching to zero-waste catering helps reduce corporate waste, supports Corporate Social Responsibility (CSR) initiatives, and aligns with green business practices. Plus, employees love it!

For On-Demand Catering orders placed through our website, payment is made at the time of ordering. 

If your company is part of our Managed Catering Program with hungerhub, the eco offset cost of Suppli is included in your current invoices with those service providers, or can be invoiced separately to your sustainability budget by Suppli.

We’re happy to work with other restaurant partners! Let us know which caterer or food vendor you have in mind in the contact form below and we’ll reach out with more details.